Sourcing Bespoke Products for a Current Customer
- By Sean Fryers
- 19 Oct 2016
What Did The Client Need?
The client was looking for some non-standard sized Tyvek® Lab Coats as they wanted visitors to their site to feel comfortable and found that often the standard lab coats they provided were not a roomy fit. The client knew from previous experience that cleanroomshop.com welcome the opportunity to help clients by sourcing difficult to find products, so got in contact for assistance.
How Did We Help The Client?
The cleanroomshop.com team quickly sourced some suitable non-standard size Tyvek® Lab Coats and quoted the client. To combat the lead time on the bespoke items, cleanroomshop.com proposed to introduce the lab coats as a standard product so that the client’s future orders should be fulfilled promptly.
How Did The Client Benefit?
The client has now begun ordering the specially sourced product so their visitors can feel comfortable when touring their facility. “The next day delivery and the customer service is spot on” says the account contact, “I am happy with the service and I would recommend them”. The larger lab coat sizes have also been added to cleanroomshop.com’s standard product range so any customer can now order them. Stock is being held so future orders can be met on the standard next day delivery service.
Cleanroomshop.com are customer focused and are happy to source non-standard products if what you are looking for is not within our extensive product range. To order the Tyvek Lab Coats mentioned here or to speak to us about your requirements, contact us today.